Looking for PowerObjects? Don’t worry, you’re in the right place! We’ve been part of HCL for several years, and we’ve now taken the final step in our acquisition journey: moving our website to the HCL domain. Nothing else is changing – we are still fanatically focused on Microsoft Business Applications!
Thanks to Microsoft Power Virtual Agents, self-service is finally a viable option. Answer your customers’ questions, direct employees to a successful outcome, and help website visitors navigate your services and offerings online – all with powerful chatbots made possible by Power Virtual Agents.
Easily create intelligent chatbots without code or internal AI expertise
Engage Better
Resolve common issues without needing to bring in costly IT resources
Anytime Support
Answer questions across the world and around the clock – 24/7/365
Self Service
Empower employees to get the answers they need when they need them
Power Virtual Agents has a tremendous impact on KPIs like case deflection, capacity, and customer satisfaction. Intelligent chatbots enable your agents to spend less time on simple calls that bots can handle and more time on high value interactions to identify upsell and cross-sell opportunities.
More time = more opportunities
Power Virtual Agents has a tremendous impact on KPIs like case deflection, capacity, and customer satisfaction. Intelligent chatbots enable your agents to spend less time on simple calls that bots can handle – and more time on high value interactions to identify upsell and cross-sell opportunities.
How HCLTech’s Microsoft Business Applications Practice can help
If you want to free up call center associates’ time, extend the functionality of your current intelligent chatbots to align with process automations, or achieve anything else you can imagine by harnessing the power of the Microsoft technology stack, HCLTech’s Microsoft Business Applications Practice is here to help.
Our Power Platform experts set up our clients for success by actively working with them to build out a wide range of functionality.
Although intuitive, the usability of Power Platform can cause governance issues that bring security and compliance risk. HCL-PowerObjects is focused on ensuring success by helping organizations build an internal Center of Excellence to govern structure and processes, as well as manage security, all while encouraging adoption and innovation.
WEBINAR
Harnessing the True Potential of Power Platform and How to Build a Center of Excellence