In the second of our two-part Microsoft Power Virtual Agents series, we examine the difference between Chatbots and Intelligent Chatbots, and how AI can elevate chatbot capabilities and improve user experience.
Duration: 3 Days
As Microsoft Dynamics 365 has evolved, so have the business needs of an organization. With this evolution, the D365 administrator skillset must evolve, as well, but learning a coding language or hiring a developer isn’t always an option when there’s a need to create, modify, and configure new business applications. This fast-paced course is designed to bridge that gap while getting learners up to speed quickly on what’s new with D365. It also includes a deep dive into advanced configuration, low-code development, and runtime environments
This training is intended for administrators and configurators who have completed CRM Boot Camp for Dynamics 365 – or equivalent experience – and desire to continue their Dynamics 365 technical education. This course assumes working knowledge of skills outlined in the Boot Camp course and is designed to provide a deeper understanding of the advanced processes and low-code platform options an attendee can leverage in Dynamics 365.
Prerequisites are recommendations, and while not required, they are highly advised to ensure a successful learning experience:
The value of a Dynamics 365 University training is in the knowledge acquired, but there’s a professional and career value as well. Demonstrate expertise with achievements through PowerObjects. Learn More