Standard Pay-as-you-Go Support for small organizations

Billed in 15-minute increments based on time and materials consumed, PowerObjects’ Standard Pay-as-you-Go support option for small organizations is optimized for businesses to use as little or as much support as they need – without worrying about financial constraints.
*Support engineers address cases in order received from 8am to 6pm Central time

Enterprise Pay-as-you-Go Support for large organizations

Billed in 15-minute increments based on time and materials consumed, PowerObjects’ Enterprise Pay-as-you-Go support option is for larger organizations that, throughout the year, need periodic IT support for their implementation.
*Includes Predefined SLAs and 24/7 Coverage

STANDARD

ENTERPRISE

BILLED IN 15-MINUTE INCREMENTS

BREAK / FIX TICKETS

ADFS
Performance
Scheduling Updates / Upgrades
Taking Backups of Dynamics 365 Data

NON-BREAK / FIX TICKETS

CRM Customization / Workflows / JS / Plugins
Small Training / Design Questions
Reports / SRS / SSIS
Power Apps
Power BI
Online / On-premises / Hosted
No Minimum Number of Hours per Month or per Year

SLA

24×7 Coverage
Ticket SLA Based on Priority