Field service organizations are always looking for opportunities to become leaner and more efficient. Common issues that stand in the way are slow response times, missed cross-sell/upsell opportunities, and lack of reliable connectivity in the field. These challenges impact the bottom line, of course, but that also have a trickle-down effect on customer experiences. And with customer expectations growing all the time, companies must transform or risk falling behind.

In this webinar, experts from PowerObjects described best practices from a technology perspective for overcoming these challenges. The discussion included:

  • Differentiating Mixed Reality from Augmented Reality solutions
  • Optimizing Cross-sell/Upsell Opportunities in the field
  • Improving Technician/Field Worker experience through Mixed or Augmented Reality
  • Empowering experienced Techs and SMEs to work from a central location while helping globally