Once you have an onmi-channel experience for your customers, how can you make it even better? Join PowerObjects for a webinar on how you can use omni-channel and Dynamics 365 to create the perfect omni-moment.

Omni-moment experiences happen when customers experience service via multiple channels in one interaction. Starting with a web submission to a chat bot and on to a knowledge base or call centre call, we’ll demonstrate how customers can achieve resolution with a demo of this scenario and the components needed to get it done within your organization.