In this blog, we discuss how to leverage our PowerSMS PowerPack add-on to create a Custom Channel Tile for Dynamics 365 Marketing.
What’s the difference between Project Service Automation and Project Operations? In this post, we provide an overview of Microsoft Dynamics 365 Project Operations.
In this blog we discuss the benefits of Organizational Units in Microsoft Dynamics 365 for Project Service Automation (PSA).
In this blog, we walk through how to configure your system to use Organizational Units in Dynamics 365 for Project Service Automation!
Dynamics 365 for PSA (Project Service Automation) offers a robust end-end solution that helps you track and manage the delivery of projects.
There's an old adage that says, "The customer is always right." While we can certainly argue about the relative truth of such an oversimplification, one thing is for certain: Customer expectations are higher and, often, more unrealistic than ever before. In today's blog, we'll describe why customer demands have risen so dramatically, as well as […]
Microsoft Project Service Automation for Dynamics 365 is a module that allows you to manage a project implementation end to end, from resourcing to task management, all the way to invoicing and everything in between. In today's episode of The CRM Minute, hear from Dan, a Project Service raving fan, on all the reasons you […]
Customers expect a seamless and consistent experience across the growing number of channels they are using to interact with companies. What we at PowerObjects are seeing in the marketplace, is that although organizations promote that they support a multi-channel or Omni-channel service model, in reality, very few actually do and most have siloed business units […]
Customer service is one of the hottest topics in the industry right now and today's customers see service as playing a major role in determining their loyalty to a brand. It has become more important than ever for businesses to provide a high level of customer service in order to stay competitive in the market. […]