Organizations use web portals for a variety of reasons. They are interactive tools that can provide a set of users with aggregated data from various sources in a safe and secure way. They can be used to display appointment information, ticket status, account history, and much more.
Web portals are used to:
Provide a dashboard that maintains a consistent look and feel with branding
Display information from various sources in one place
Empower users to access information themselves when they need it in a safe place
Tailor information accessibility depending on the type of user logging into the portal
Increase revenue opportunities
Improve communication and satisfaction with your customers, partners, and other relationships