Easily create drip campaigns and automate your marketing efforts within CRM for Dynamics 365.

Ever wish you could put your marketing PowerPack Add-ons on auto-pilot?  With PowerNurture, PowerPack subscribers can create campaigns to automate communication and actions based on the contact or lead’s action (or inaction). Combine wait, check and action steps throughout the campaign to drive the recipient to take action.  If the recipient doesn’t interact with the communication, the campaign will branch allowing users to take other actions such as creating a phone call task or running workflows. PowerNurture works with any of the PowerPack Add-ons that users are subscribed to from the list below:

  • PowerEmail
  • PowerMailChimp
  • PowerSMS
  • PowerScore
  • PowerShare
  • PowerSurveyPlus
  • PowerWebForm
  • PowerWebTraffic
  • PowerZapEvent

Oxygen Icon Box

Drag a button, link, or anything else into the icon box to place it below the text. Lorem ipsum dolor sit amet elit.

Oxygen Icon Box

Drag a button, link, or anything else into the icon box to place it below the text. Lorem ipsum dolor sit amet elit.


Master Import Guide
Updating a PowerPack
PowerNurture Changelog
Importing a New PowerPack

The first step in getting started with any managed solution in Microsoft Dynamics CRM is to import the solution under the Solution section of CRM. To navigate to this section, you would simply go to Settings > Solutions > Select the Import button from the ribbon. This will prompt a dialog box that will walk you through the import process, which is shown below.

  1. To begin the import process navigate to Settings > Solutions in your CRM environment. 
  2. Click on the ‘Import’ icon. 
    IMPORTANT: If you do not have the proper security permissions to upload a solution you may need to contact your CRM Admin.
  3. “Browse” and select the PowerPack solution file that you have previously downloaded to your desktop, once the zip file is populated select “Next”.  
  4. The next screen will verify the details of the solution you are about to import, select “Next” to move on.
  5. On the next screen you will have to make sure that the “Enable any SDK message processing steps included in the solution” option is selected. Once this box is checked, select “Import” in the lower right corner. 
    IMPORTANT: If you do not select this checkbox the solution will not function properly.
  6. Once you have selected the import button a new dialog box will appear showing you a progress bar for the import. This step usually takes between 5–10 minutes, depending on the complexity of the solution. 
  7. Once the import has completed, you will see a screen with an overview of the import and components. Simply select close and move onto the registration process. 

Once the import has completed, double-click on the PowerPack solution you just imported from the solutions list in CRM. This will open the configuration screen of the PowerPack solution, where you can select if you'd like to register for a 30-day free trial or subscribe to the add-on.

Under the “General” section fill-in the required information, including your communication preferences, once you have completed the form select the “Submit” button which is located under the “Profile” tab of the form. 

In order to successfully register and use a PowerPack Solution you will need to agree to the terms of our License Agreement, Terms of Service and our Privacy Policy. Please note, declining the terms of use will stop all PowerPack functionality. 

Learn more about our updated Terms of Use.

Some PowerPacks require connections back to your CRM environment to process data from our cloud. If your PowerPack requires this connection, you’ll see fields for service user username and password. If that is the case, please input credentials of a user that has, at minimum, the Powerxxx Service User security role assigned. This security role includes the minimum level of access this user needs, in order for the add-on to function properly.

Note: This user cannot have two-factor, or multi-factor, authentication turned on. 

For information on using the solution please refer to the corresponding user guide.

Updating a PowerPack Solution

All of the add-ons are constantly being enhanced with awesome new features, so it's always a good idea for users to make sure their PowerPack add-on are up-to-date.

Updating an add-on is quick and easy! Simply follow these 5 steps:

  1. Download the latest solution .zip file from the respective PowerPack web page
  2. Log into CRM and navigate to Settings > Solutions
  3. Click Import and walk through the import steps. Remember to select the options to Overwrite Customizations and activate and processes upon re-import. If presented with the option to "Stage for update", leave the checkbox un-checked.
    Note: Choosing to Overwrite Customizations will only overwrite any back-end plugins that may have been updated since the previous version was installed.
  4. Once the import has completed navigate back to the solutions list and double click on the PowerPack you just imported to open the configuration. Here you may be asked to clean up the components of the solution. If prompted, select ok.
  5. Once the clean-up has completed, select Submit to re-sync your registration with the PowerObjects registration system and you are done!
PowerNurture Changelog

PowerNurture allows Dynamics CRM users to automate a drip campaign by creating steps that check for and create actions based on the other Marketing PowerPack Add-Ons.

Change log

Date: 5.27.2020

-Fixed designer screen so it loads in Internet Explorer

= = = = = = = = = =

Date: 2/17/2020

-Fixed issue where nurture campaign design page wasn't loading in UCI

= = = = = = = = = =

Date: 2/15/2019

- Fix to PowerNurture designer where choosing 'Wait' step with an Absolute Time resulted in an error

= = = = = = = = = =

Date: 1/7/2019

- Fix where PowerNurture Flow was not picking up on Opened Emails using PowerEmail

= = = = = = = = = =

Date: 10/15/2018

- Added validation to wait step on the Nurture Campaign
- Wait step now supports floating numbers
- Fix: Report page of designer page now displays statistic for each step, as expected

= = = = = = = = = =

Date: 05/25/2018

- Registration screen update, to collect communication preferences and Accept Terms & Conditions (for GDPR compliance)

= = = = = = = = = =

Date: 12/14/2017

- Fixes with email open check conditions

= = = = = = = = = =

Date: 12/09/2016

- Release of CRM 2016 solution file

= = = = = = = = = =

Date: 10/15/2016

- Enhanced to include PowerWebForm and PowerSurveyPlus check conditions

= = = = = = = = = =

Date: 6/13/2016

- Enhanced to allow campaign steps to be named
- Enhanced to allow Contact or Lead record text or date fields to be used as slugs in nurture emails
- Improved campaign member subgrid to the display name and current step of Contact or Lead
- Improved the Designer user interface experience

= = = = = = = = = =

Date: 4/11/2016

- Initial Release

= = = = = = = = = =

  • Help Desk and L1

    • Flexible Hours
    • L1 Troubleshooting
    • User Assistance Q&A
    • User Onboarding
    • Knowledge Base Maintenance
  • L2, L3, and Administrative

    • L2 and L3 Troubleshooting
    • CRM and AX Administration
    • Data Maintenance and Repair
    • Root Cause Analysis
    • Ticket Reduction Analysis
  • System Maintenance

    • Rollups, Updates, and Upgrades
    • IT Infrastructure Support Team
    • System Troubleshooting
    • Dynamics 365 Optimization
  • Change Requests

    • Release Management
    • Configuration Fixes
    • Code Fixes
    • Integration Fixes
    • Testing
    • Training
    • Deployments
  • Enhancement Requests

    • Roadmap Development
    • New Configurations
    • New Developments
    • New Integrations
    • Testing
    • Training

PowerPack Support

PowerObjects has a team of support engineers ready to help! Our PowerPack Pros are passionate about helping trial and subscribed users get the most out of their Add-ons.

User Guide

Learn more about using this PowerPack.

View User Guide


Have ideas? Post in our forum.

Download PowerNurture
30-day free trials available for all PowerPacks!
Download Trial