Monitor and track your Dynamics 365 logins.

Add an extra layer of security to your CRM system by logging and tracking your users' frequent login locations.

It’s becoming increasingly common for workforces to be spread out through the country, if not the world. How do administrators know who’s accessing their CRM? With PowerGeoLog, login IP addresses and geolocation (latitude/longitude) will be recorded within Dynamics 365. Alert users when they login from an unfamiliar location and allow them to whitelist the location if it’s a safe and common location. The PowerGeoLog notifications of new logins help users identify if their credentials have been compromised earlier.  Within CRM, users can see the logins plotted on a map - PowerMap subscribers can add logins to their maps as well.

Solution Requirements:
Any Online or on-premise implementation of:
CRM 2015
CRM 2016
Dynamics 365

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Master Import Guide
Updating a PowerPack
PowerGeoLog Changelog
Importing a New PowerPack

The first step in getting started with any managed solution in Microsoft Dynamics CRM is to import the solution under the Solution section of CRM. To navigate to this section, you would simply go to Settings > Solutions > Select the Import button from the ribbon. This will prompt a dialog box that will walk you through the import process, which is shown below.

  1. To begin the import process navigate to Settings > Solutions in your CRM environment. 
  2. Click on the ‘Import’ icon. 
    IMPORTANT: If you do not have the proper security permissions to upload a solution you may need to contact your CRM Admin.
  3. “Browse” and select the PowerPack solution file that you have previously downloaded to your desktop, once the zip file is populated select “Next”.  
  4. The next screen will verify the details of the solution you are about to import, select “Next” to move on.
  5. On the next screen you will have to make sure that the “Enable any SDK message processing steps included in the solution” option is selected. Once this box is checked, select “Import” in the lower right corner. 
    IMPORTANT: If you do not select this checkbox the solution will not function properly.
  6. Once you have selected the import button a new dialog box will appear showing you a progress bar for the import. This step usually takes between 5–10 minutes, depending on the complexity of the solution. 
  7. Once the import has completed, you will see a screen with an overview of the import and components. Simply select close and move onto the registration process. 

Once the import has completed, double-click on the PowerPack solution you just imported from the solutions list in CRM. This will open the configuration screen of the PowerPack solution, where you can select if you'd like to register for a 30-day free trial or subscribe to the add-on.

Under the “General” section fill-in the required information, including your communication preferences, once you have completed the form select the “Submit” button which is located under the “Profile” tab of the form. 

In order to successfully register and use a PowerPack Solution you will need to agree to the terms of our License Agreement, Terms of Service and our Privacy Policy. Please note, declining the terms of use will stop all PowerPack functionality. 

Learn more about our updated Terms of Use.

Some PowerPacks require connections back to your CRM environment to process data from our cloud. If your PowerPack requires this connection, you’ll see fields for service user username and password. If that is the case, please input credentials of a user that has, at minimum, the Powerxxx Service User security role assigned. This security role includes the minimum level of access this user needs, in order for the add-on to function properly.

Note: This user cannot have two-factor, or multi-factor, authentication turned on. 

For information on using the solution please refer to the corresponding user guide.

Updating a PowerPack Solution

All of the add-ons are constantly being enhanced with awesome new features, so it's always a good idea for users to make sure their PowerPack add-on are up-to-date.

Updating an add-on is quick and easy! Simply follow these 5 steps:

  1. Download the latest solution .zip file from the respective PowerPack web page
  2. Log into CRM and navigate to Settings > Solutions
  3. Click Import and walk through the import steps. Remember to select the options to Overwrite Customizations and activate and processes upon re-import. If presented with the option to "Stage for update", leave the checkbox un-checked.
    Note: Choosing to Overwrite Customizations will only overwrite any back-end plugins that may have been updated since the previous version was installed.
  4. Once the import has completed navigate back to the solutions list and double click on the PowerPack you just imported to open the configuration. Here you may be asked to clean up the components of the solution. If prompted, select ok.
  5. Once the clean-up has completed, select Submit to re-sync your registration with the PowerObjects registration system and you are done!
PowerGeoLog Changelog

PowerGeoLog allows Dynamics CRM users to add an additional layer of security by tracking, monitoring, and alerting users of login locations.

Change log

Date: 9/17/2020

-Contains deprecated code changes (Final version of PowerGeoLog)

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Date: 2/11/2020

-Updated PowerGeoLog model driven app with link to Customer Ideas Forum (User Voice).

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Date: 11/26/2019

-Model-Driven App included in V9 solution. This will make it easier to use PowerGeoLog in the UCI. With this app, you will no longer need to add PowerPack components to the sitemap, as the PowerPacks will come with built in UCI navigation
-Geolog should now generate for UCI app
-Geolog should now generate for non-admin users

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Version: &
Date: 03/11/2019

- Bug fix: Fix where users with a GeoLog role were not being processed by PowerGeoLog

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Date: 12/28/2018

- Updated messaging when opening the solution after first installing the add-on
- Updated outgoing calls to use TLS1.2

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Date: 05/25/2018

- Registration screen update, to collect communication preferences and Accept Terms & Conditions (for GDPR compliance)

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Date: 02/23/2018

- Updated common code to address plugin timeout issues (as recommended by Microsoft)

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Date: 5/19/2017

- Initial Release of 2016 solution
- Enhanced to support the upgraded Bing Maps API

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Date: 5/13/2016

- Initial Release for CRM 2013

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Date: 3/15/2016

- Initial Release for CRM 2015

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  • Help Desk and L1

    • Flexible Hours
    • L1 Troubleshooting
    • User Assistance Q&A
    • User Onboarding
    • Knowledge Base Maintenance
  • L2, L3, and Administrative

    • L2 and L3 Troubleshooting
    • CRM and AX Administration
    • Data Maintenance and Repair
    • Root Cause Analysis
    • Ticket Reduction Analysis
  • System Maintenance

    • Rollups, Updates, and Upgrades
    • IT Infrastructure Support Team
    • System Troubleshooting
    • Dynamics 365 Optimization
  • Change Requests

    • Release Management
    • Configuration Fixes
    • Code Fixes
    • Integration Fixes
    • Testing
    • Training
    • Deployments
  • Enhancement Requests

    • Roadmap Development
    • New Configurations
    • New Developments
    • New Integrations
    • Testing
    • Training

PowerPack Support

PowerObjects has a team of support engineers ready to help! Our PowerPack Pros are passionate about helping trial and subscribed users get the most out of their Add-ons.

User Guide

Learn more about using this PowerPack.

View User Guide


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