PowerFind
Easily search for records across accounts, contacts, leads, and campaign responses in your CRM for Dynamics 365.
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PowerFind allows you to easily find records in your CRM for Dynamics 365. With PowerFind, you have a simple interface within CRM to search across accounts, contacts, leads, and campaign responses. With the configurable reading pane, you can see the information that is important to you for each entity on a single screen. Fast searching and easy navigation will make this one of the most valuable screens in your CRM system!

  • Ability to easily find people in Dynamics 365
  • Powerful side bar reading pane allows you to read information without opening additional windows
  • Simplified navigation with fewer number of clicks and open screens
  • Search accounts / contacts / leads / campaign responses from a single screen
  • Drag and drop reading pane for easy configuration

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Resources

Master Import Guide
Updating a PowerPack
PowerFind Changelog
Importing a New PowerPack
 

The first step in getting started with any managed solution in Microsoft Dynamics CRM is to import the solution under the Solution section of CRM. To navigate to this section, you would simply go to Settings > Solutions > Select the Import button from the ribbon. This will prompt a dialog box that will walk you through the import process, which is shown below.

  1. To begin the import process navigate to Settings > Solutions in your CRM environment. 
  2. Click on the ‘Import’ icon. 
    IMPORTANT: If you do not have the proper security permissions to upload a solution you may need to contact your CRM Admin.
  3. “Browse” and select the PowerPack solution file that you have previously downloaded to your desktop, once the zip file is populated select “Next”.  
  4. The next screen will verify the details of the solution you are about to import, select “Next” to move on.
  5. On the next screen you will have to make sure that the “Enable any SDK message processing steps included in the solution” option is selected. Once this box is checked, select “Import” in the lower right corner. 
    IMPORTANT: If you do not select this checkbox the solution will not function properly.
  6. Once you have selected the import button a new dialog box will appear showing you a progress bar for the import. This step usually takes between 5–10 minutes, depending on the complexity of the solution. 
  7. Once the import has completed, you will see a screen with an overview of the import and components. Simply select close and move onto the registration process. 

Once the import has completed, double-click on the PowerPack solution you just imported from the solutions list in CRM. This will open the configuration screen of the PowerPack solution, where you can select if you'd like to register for a 30-day free trial or subscribe to the add-on.

Under the “General” section fill-in the required information, including your communication preferences, once you have completed the form select the “Submit” button which is located under the “Profile” tab of the form. 

In order to successfully register and use a PowerPack Solution you will need to agree to the terms of our License Agreement, Terms of Service and our Privacy Policy. Please note, declining the terms of use will stop all PowerPack functionality. 

Learn more about our updated Terms of Use.

Some PowerPacks require connections back to your CRM environment to process data from our cloud. If your PowerPack requires this connection, you’ll see fields for service user username and password. If that is the case, please input credentials of a user that has, at minimum, the Powerxxx Service User security role assigned. This security role includes the minimum level of access this user needs, in order for the add-on to function properly.

Note: This user cannot have two-factor, or multi-factor, authentication turned on. 

For information on using the solution please refer to the corresponding user guide.

Updating a PowerPack Solution

All of the add-ons are constantly being enhanced with awesome new features, so it's always a good idea for users to make sure their PowerPack add-on are up-to-date.

Updating an add-on is quick and easy! Simply follow these 5 steps:

  1. Download the latest solution .zip file from the respective PowerPack web page
  2. Log into CRM and navigate to Settings > Solutions
  3. Click Import and walk through the import steps. Remember to select the options to Overwrite Customizations and activate and processes upon re-import. If presented with the option to "Stage for update", leave the checkbox un-checked.
    Note: Choosing to Overwrite Customizations will only overwrite any back-end plugins that may have been updated since the previous version was installed.
  4. Once the import has completed navigate back to the solutions list and double click on the PowerPack you just imported to open the configuration. Here you may be asked to clean up the components of the solution. If prompted, select ok.
  5. Once the clean-up has completed, select Submit to re-sync your registration with the PowerObjects registration system and you are done!
PowerFind Changelog

PowerFind

Ever wish you could search CRM across multiple entities? Look no further. With PowerFind you can say goodbye to multiple clicks and pop-up screens. Easily search CRM accounts, contacts, leads and campaign responses all within one screen.

Change log

Version: 1.3.1.2016
Date: 3/22/2019

- Bug fix: Setup tab in solution was broken. This has now been fixed.

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Version: 1.3.0.2016 & 1.3.0.2013
Date: 05/25/2018

- Registration screen update, to collect communication preferences and Accept Terms & Conditions (for GDPR compliance)

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Version: 1.2.10.2016
Date: 04/03/2018

- Bug fix to improve solution performance

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Version: 1.2.9.2016
Date: 02/19/2018

- Updated common code to address plugin time out issues (as recommended by Microsoft)

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Version: 1.2.7.2013
Date: 07/27/2016

- Small fix to activity creation on record in CRM 2015 & 2016

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Version: 1.2.5.2013
Date: 04/24/2015

- Enhanced to cache user filtering preferences

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Version: 1.2.4.2013
Date: 7/8/2014

- Fixed a small bug with option sets in the reading pane

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Version: 1.2.3.2013
Date: 10/04/2013

- CRM 2013 optimized add-on released

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Version: 1.2.3.2011
Date: 10/04/2013

- Updated to be CRM 2013 compatible

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  • Help Desk and L1

    • Flexible Hours
    • L1 Troubleshooting
    • User Assistance Q&A
    • User Onboarding
    • Knowledge Base Maintenance
  • L2, L3, and Administrative

    • L2 and L3 Troubleshooting
    • CRM and AX Administration
    • Data Maintenance and Repair
    • Root Cause Analysis
    • Ticket Reduction Analysis
  • System Maintenance

    • Rollups, Updates, and Upgrades
    • IT Infrastructure Support Team
    • System Troubleshooting
    • Dynamics 365 Optimization
  • Change Requests

    • Release Management
    • Configuration Fixes
    • Code Fixes
    • Integration Fixes
    • Testing
    • Training
    • Deployments
  • Enhancement Requests

    • Roadmap Development
    • New Configurations
    • New Developments
    • New Integrations
    • Testing
    • Training

PowerPack Support

PowerObjects has a team of support engineers ready to help! Our PowerPack Pros are passionate about helping trial and subscribed users get the most out of their Add-ons.

User Guide

Learn more about using this PowerPack.

View User Guide

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