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Extending Customer Voice and Omnichannel to report on Agent and Queue SatisfactionRead this blog to learn how you can extend Customer Voice and Omnichannel to report on agent and queue satisfaction.
How to Set Up a More Solution-friendly On-demand Power Automate Cloud FlowIn this blog we show you how to set up a more solution-friendly on-demand Power Automate Cloud Flow!
Latest Resources
How Microsoft Power Platform is helping to modernize and enable...In this webinar, our experts showcase a variety of demo use cases of how different components of the...
Deliver an Extraordinary Omnichannel ExperienceBusinesses that provide multiple touchpoints for customer service—powered by intelligent automation...
Data Interoperability Key to Improving the Patient ExperienceAs the healthcare industry continues its shift to patient-centric care...
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