In the second of our two-part Microsoft Power Virtual Agents series, we examine the difference between Chatbots and Intelligent Chatbots, and how AI can elevate chatbot capabilities and improve user experience.
Paper-based, error prone processes are most times, the norm for local and regional government operations. Outdated and disconnected technology platforms create more work and less accuracy when turning around critical information.
When Government entities choose Microsoft Business Applications as their one connected platform, however, they can handle anything that comes their way. Read the Connected Enterprise for Government Fact sheet to learn how.