In the second of our two-part Microsoft Power Virtual Agents series, we examine the difference between Chatbots and Intelligent Chatbots, and how AI can elevate chatbot capabilities and improve user experience.
You can leverage the power and versatility of the Microsoft stack to deliver best-in-class patient experiences – even during a global pandemic – while saving valuable resource hours. Through a partnership with PowerObjects, your organization can combine Dynamics 365 and Microsoft's Healthcare Accelerator with the HIPAA-compliant Microsoft Healthcare Bot to transform the patient experience.
With this low-code technology – which can be quickly implemented during COVID-19 – your patients will engage with you via chat to learn more about the pandemic and go through a CDC-approved symptom self-checker. The result is lower call volumes and increased speed and accuracy!
PowerObjects can implement this solution using a COVID-19 template or a customized version tailored to your unique needs. We will deploy an AI-powered, compliant, conversational healthcare experience at scale.
The solution combines built-in medical intelligence with natural language capabilities, extensibility tools, and compliance constructs. Whether you’re a Provider, Payer, Pharma, HMO, Telehealth, or another role in healthcare, you’ll be offering your patients and customers access to trusted and relevant services and information.