AMER - Microsoft Dynamics 365 F&O Retail Consultant


About the Position

PowerObjects is seeking a Microsoft Dynamics 365 F&O Retail Consultant to join our award-winning and growing team. The Microsoft Dynamics 365 Retail Consultant will be responsible for implementing the Retail module of the Dynamics 365 application. The D365 Retail Consultant will have a wider understanding of business processes from a Retail, supply chain, distribution and trade, merchandising, and store operations perspective and will have a background of delivering large-scale ERP solutions.

Essential Functions

  • Work as a Lead Retail consultant on assigned engagements and assist with Product Go To Market Strategies
  • Take ownership of all aspects of the Retail module, working with the business stakeholders and managing successful delivery of the project or program
  • Provide proactive and reactive advice in an effort to ensure the best design Retail solution across multiple projects
  • Deliver and instill best practices on all Retail project deliverables, including technical approach and tool selection
  • Assist with kick-offs, requirement gathering, and knowledge transfer sessions; evaluate the client business processes and provide Business Requirement documentation
  • Analyze client requirements and objectives, suggest Business Re-Engineering processes, eliminate non-value addition processes, and derive how best the software can address clients’ business process
  • Work closely with clients and other team members to define, design, and align the business application to the business requirements
  • Configure and showcase Retail processes/systems per client business requirements, for example: Supply Chain Management, Inventory Management, Unified Commerce, Optimized Operations, etc.
  • Work on data migration activities with the Data team
  • Mentor other consultants in delivering according to client expectations while delivering successful completion of projects including documents, user manuals, etc.
  • Participate in the development of functional design documentation and technical specifications, unit and system test scripts, deployment plans, and also perform SIT testing
  • Facilitate functional sessions and weekly status meetings with clients
  • Conduct functional testing of modifications and sub-processes during the implementation process
  • Test and deploy Microsoft Dynamics 365 system; including executing the pilot/implementation/deployment of new requirements or enhancements to the Workday application and integration support
  • Engage with customer project managers and help define customer strategies and requirements
  • Guide customers through the implementation process, configure the application according to customer requirements and develop data conversion plans
  • Ensure delivery of high-quality services and products to customers
  • Work with customer to identify/resolve all issues that could impact project scope and/or timeframe

Required Skills and Experience

  • Exhibit the PowerObjects Guiding Principles
  • Degree in Computer Science or related discipline
  • Extensive professional work experience
  • 3+ years of experience with Dynamics AX Retail is required with experience doing hands-on Configuration of Dynamics AX Retail
  • 5+ years of experience with full lifecycle ERP implementations
  • 5+ years consulting experience
  • Expert understanding of retail, merchandising, supply chain, and store operations concepts
  • Present Conference Room Pilot showing Dynamics to customer organizations
  • Advise customer organization on Retail Processes & Controls using Dynamics
  • Expertise preparing functional specification for customizations
  • Ability to act at a Program/Project manager level
  • Expertise to document business processes
  • Experience preparing User Manuals and Training Plans
  • Provide pre-go-live and post-go-live end-user support
  • Ability to understand, communicate, interpret Retail processes and requirements
  • Excellent verbal and written communications skills
  • Ability/Experience to establish priorities, work independently, and proceed with objectives with minimal supervision

Desired Skills

  • MS Retail Certified / MS Certified
  • Experience working with and/or leading offshore teams
  • Exposure to other modules
  • Experience with Dynamics AX 2012
  • Experience with other D365 F&O applications such as Finance, AP, AR, MPP, Projects, and HR
  • Experience with Power BI
  • Experience with Power Apps
  • Omnichannel experience and third-party CMS solutions