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Can the PowerLastActivity solution handle a high volume of activities? If so, is there a cap to the number of activities that the solution can handle?

Date Created: May 29, 2015 Last Modified: May 29, 2015

Yes, the PowerLastActivity solution can handle high volumes of activities, and there is no limit to what volume the solution will deal with.

Do custom activities work with the PowerLastActivity solution?

Date Created: May 29, 2015 Last Modified: May 29, 2015

Yes! You configure the PowerLastActivity solution to grab custom CRM actvities from the configuration screen. Simply navigate in CRM to Settings > Solutions > and double click on PowerLastActivity. In the configuration screen that is displayed, select the Setup tab. In this tab you will be able to pick and choose which activity types you would like populated in the Last Activity field. Both out-of-the-box and custom activities will be shown here.

Does the PowerLastActivity solution track activities that are scheduled for the future?

Date Created: May 29, 2015 Last Modified: May 29, 2015

Actvities that are set-out into the future or that have not been marked as "completed" will not be tracked by the PowerLastActivity solution.

How quickly can I expect the Last Activity and Last Activity Date fields to be populated?

Date Created: May 29, 2015 Last Modified: May 29, 2015

The PowerLastActivity plugins will fire upon the completion of an activity. The fields should be filled out within a minute of an activity being completed.

What types of activities does PowerLastActivity recognize?

Date Created: May 29, 2015 Last Modified: May 29, 2015

The PowerLastActivity solution will recognize out-of-the-box CRM activities such as; phone calls, emails, appointments, etc. as well as custom activity types.

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