PowerObjects @ Field Service USA 2020


When

Sep 30 at 11:00 am ET to Oct 02 at 6:00 pm ET

where

Virtual Summit

price

This is a free event.
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PowerObjects, an HCL Technologies Company, is sponsoring this year’s Field Service USA Virtual Summit September 30 - October 2. Field Service USA Virtual Summit is the conference for innovation and inspiration. Attendees can attend virtual workshops and sessions, network with industry thought leaders and learn the latest in business solutions.

Join PowerObjects during the event!

Panel – Virtual Support: Shortlisting the Best Tools for Remote Connectivity and Improved Customer Assistance

Friday, October 2 | 3:40 PM ET

This panel session explores best practices in virtual connectivity and remote customer assistance, and how you can integrate these capabilities in your service offering. Key takeaways include:

  • Examining what other professional services firms are using for virtual customer support
  • What are the benefits vs. detriments of different tools?
  • How to determine the rare occasion when support staff is needed in person vs. virtual
  • How to manage security and other industry-specific customer restrictions while still supporting your customers

Speaker
Bill Kern
Field Service Practice Director

Expert Speakers

Bill Kern
Field Service Practice Director

Agenda

October 2, 2020 at 3:40 pm
Panel – Virtual Support: Shortlisting the Best Tools for Remote Connectivity and Improved Customer Assistance

This panel session explores best practices in virtual connectivity and remote customer assistance, and how you can integrate these capabilities in your service offering.

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