Watch this video to learn how Utilities organizations can use Microsoft Dynamics 365 and Power Platform to digitally transform and drive better business outcomes.
Duration: 1.5 Days
This course is designed to support individuals who will be setting up, administrating, and maintaining Dynamics 365 or custom Power Apps model-driven apps for their organizations. This class is recommended for power users, administrators, and subject matter experts migrating from other CRM solutions or as a first exposure to working with CRM platforms to fully grasp the functionality of model-driven apps. Key stakeholders of processes may also attend to understand the capabilities of the application. The course is not recommended for application end-users, who will benefit more from training around the customized processes specific to their job role.
Want a more detailed agenda? Check it out here!
Times noted in local time. Online/Remote trainings are in CST time, unless noted.
Day 1: 8:30am - 5:30pm
Day 2: 8:30am - 12:30pm
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