In this video we show you how Microsoft’s Power Platform automates and simplifies business processes, interacts more intelligently with data, builds conversational interfaces – all within SAP.
When first configuring built-in entities for Microsoft Dynamics CRM, you'll notice a plethora of out-of-the-box fields. Many fields exist in order to reduce the need for creating of common fields. However if you look through the list of fields available you may come across some that are difficult to understand at first.
Yomi Name is an out-of-the-box field that has the same functionality of First and Last Name for a contact. However, it allows for the user to indicate the phonetic annunciation of the name as described in the description of the field:
"Type the phonetic spelling of the contact's first name, if the name is specified in Japanese, to make sure the name is pronounced correctly in phone calls with the contact."
Even though the example indicates that this is meant for names foreign to local dialect, this can still be greatly beneficial for Contacts with complex name or names pronounced differently than the spelling.
Let PowerObjects help drive your business with more tips and tricks like this or find out more by following our Dynamics CRM blogs or check our FREE CRM Book where we are constantly updating content so that it is up to date and always relevant.