Watch this video to learn how Utilities organizations can use Microsoft Dynamics 365 and Power Platform to digitally transform and drive better business outcomes.
Example 1: I would like the "Out of the box" Primary Contact lookup on the Account, to ONLY show the contacts that are related to that particular Account. (Very Common request)
Step 1: Access the Account form (From your Solution or Main Customization Area)
Step 2: Open the Form and "Double Click" the Primary Contact field to access the Attribute Properties, then scroll to the bottom of the Field Properties window to adjust the properties of the Lookup!
In addition to being able to filter on Related Records, you can create Filtered views and have the Lookup use it as the default!
Example 2: In CRM, I have multiple "Account Types". The Account Type field is a Picklist (Option Set) with the following choices: Hospital and Surgery Center. I would like to add an additional Lookup field on the Account form that looks up all Accounts with the "Account Type" of "Surgery Center".
Step 1: Create the View that filters all Accounts where the Account Type = Surgery Center
Step 2: Create a new Lookup field on the Account Form. (Account to Account)
As always, make sure to publish your changes to make them available to the users! And that's how you use CRM 2011 filtered lookups.
Hope you find this helpful – and don't be afraid to reach out to the Microsoft Dynamics CRM experts at PowerObjects!