In this webinar, our experts showcase a variety of demo use cases of how different components of the...
Located in Minneapolis, Minnesota, Lifeworks was founded in 1965 by a group of families with a shared vision of helping people with disabilities across the state lead fuller lives. Lifeworks builds relationships with employers, families, and government agencies to provide a growing and increasingly complex range of services to those with disabilities and their kin. One major focus of the charity is to help families hire staff to come into their homes and help care for children with disabilities. This allows children to continue to live at home, gives families a way to balance work and personal lives, and conserves public funding. A second major program connects employers with reliable, capable workers who have disabilities.
Lifeworks maintains relationships with approximately 750 adults and 1500 families that include children with disabilities. Revenue from Medicaid has increased from U.S.$12 million annually in the year 2000 to $50 million today. In recent years, the organization’s needs have changed because the number of individuals and families served has grown and the services that the state of Minnesota provides to people with disabilities have expanded. Lifeworks faced more and more involved tasks in managing the high volume of transactions and complying with increasingly complex federal, state, and county regulatory and reporting requirements associated with its programs.
Lifeworks implemented Microsoft Dynamics CRM, upgraded Microsoft Dynamics SL, and extended the solutions with customized capabilities to streamline business operations.
We can serve more people in the community more effectively. Even better, we accomplish this at the same time that we maintain a reasonable overhead.