In the second of our two-part Microsoft Power Virtual Agents series, we examine the difference between Chatbots and Intelligent Chatbots, and how AI can elevate chatbot capabilities and improve user experience.
Along with new branding, the fall release of CRM for Dynamics 365 brought many updates. Many are available for both Online and On-Premises, some – for now – are Online only. As we kick off our CRM for Dynamics 365 webinar series, here is a list of a few of our favorites. 1.)App Modules – […]
In a world where your inbox is flooded with monthly newsletters, one newsletter stands alone. It's fun! It's informative! It's the PowerObjects Newsletter, also known as, CRM News You Can Use. We've been sending out a monthly newsletter to our customers for a long while now. Featuring Dynamics CRM news and updates, tips and tricks, […]
The Dynamics CRM 2015 spring update brings many great new features to the platform. This blog will discuss the exciting new features for business process flows that will enhance productivity and ease of use in Dynamics CRM. We will specifically look at the new "Set Active" function as part of the enhanced business process flow, […]