Do you have a Dynamics CRM or Dynamics 365 for sales system but no support? Unfamiliar with CRM and don't know where to start? Do you wish you had a CRM expert to help guide your use of your Dynamics 365 system over time? If you answered "yes" to any of these questions, you may be a good candidate for our PowerSuccess program! In this blog, we will discuss 9 reasons why your company should join PowerSuccess! Once you've read through this list, click here to claim a free 15-minute assessment!
First off, what is PowerSuccess? In a nutshell, PowerSuccess is a totally unique service-as-a-subscription program that gives you access to a dedicated PowerSuccess Engineer who acts as the single point of access for your Dynamics 365 needs. Think about it…after your project implementation is complete, what are you going to use for an ongoing support model? Do you want to get a different resource each time or do you want someone you can build a relationship with? With PowerSuccess, your Engineer will take the time to understand your business and processes, tailoring your Dynamics 365 system to your needs. Having access to your Success Engineer eliminates the need for you to hire your own administrator internally, saving you the pain of dealing with HR, payroll, ramp-up time, training, and turnover.
Without further ado – here are the 9 reasons why your organization should join our PowerSuccess program:
1. Choose from multiple offerings
PowerSuccess has three different program options to choose from: Plan 1, Plan 2, and Plan 3.
PowerSuccess Plan 1: A dedicated PowerSuccess Engineer handles everything from break/fix support and new user setups to security role management and scheduled updates/upgrades.
PowerSuccess Plan 2: Everything from Plan 1 PLUS additional Dynamics 365 consultation and business analysis, PowerPack installation/configuration, and one entitlement per year. Entitlements are complimentary, customized tools that enhance your Dynamics 365 deployment.
PowerSuccess Plan 3: Everything from Plan 2 PLUS a second yearly entitlement and additional custom development (e.g., Plugins, SSRS reports, etc.)
2. It's affordable!
PowerObjects built out PowerSuccess to make it affordable for companies of all sizes. For a predictable monthly subscription fee, you’ll get inclusive, personalized support. You’ll know all costs up-front, so you can budget without any surprises.
Check out the newly updated PowerSuccess page for more information.
3. Clear Project Process
PowerSuccess is designed to provide a much faster time-to-value than traditional time-and-materials projects. We do this through our proven PowerSuccess process:
Your PowerSuccess Engineer gathers your requests, s/he will work with you to prioritize them, his/her product team will design, build, and collect feedback from you, and finally the solution is delivered to you.
4. Always Having Access to the Latest and Greatest
Microsoft is always innovating Dynamics 365 with new processes and features, which brings us to our 4th reason for signing up for PowerSuccess. Our PowerSuccess engineers will always go back and revisit anything they’ve built and will implement any new functionalities, so you’ll always have the latest and greatest. You won’t have to worry about tracking the latest updates! The PowerSuccess team is always willing to make tweaks and changes to better your Dynamics 365 experience.
5. A Dedicated Resource
A lot of organizations don’t have resources in-house, the expertise, or the time to build out a tailored CRM solution. They may know the basics of a system but are unsure how to scale over time. With PowerSuccess, you’ll have a dedicated Success Engineer who will help you approach goal building proactively. They will work with you to anticipate necessary changes and customizations. This will save your organization both time and money in the long run!
6. Build a Partnership
Our PowerSuccess Engineers want to help your company be successful and they do that by learning about your business as much as they can – that way, they can show you how to use Dynamics 365 to its full potential. By building a strong partnership through PowerSuccess with the same dedicated engineer, we can build a trusted relationship.
7. Fixed Monthly Subscription
Having a fixed monthly subscription is very helpful for customers so that they know exactly how much to budget and how often support will be available to them.
8. PowerPack Add-ons
Most PowerSuccess customers have free access to our entire suite of PowerPack add-ons for Microsoft Dynamics 365. These are productivity and marketing automation tools that provide enhancements in sales, marketing, productivity, and more! Learn more about our PowerPack add-ons here.
9. Experts in the application
Our PowerSuccess team knows the software inside and out, which is why we call ourselves experts. This allows you to take full advantage of features and be creative with your solution without having to use custom code.
There you have it! These are the 9 reasons why your company should join our PowerSuccess program. For further information check out our PowerSuccess page and take a look at some of our PowerSuccess customer success stories! Think your organization is the right candidate for PowerSuccess? Click here to claim a free 15-minute assessment!
Happy Dynamics 365'ing!