Move to the Cloud with the Online Accelerator by PowerObjects

Organizations hosting Microsoft Dynamics 365 have options. It can be hosted online, on-prem or using a hybrid model. Microsoft and PowerObjects strongly recommend online. Based on years of experience and hundreds of cloud migrations for our clients, PowerObjects created an offering that takes your organization through the process step by step by leveraging the power of both Microsoft Azure and the Microsoft Online Accelerator, a tool designed specifically to deliver an ultra fast migration of all your Dynamics 365 data. Watch this video to learn more!

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Experience The Cloud With PowerObjects - D365UG Summit 2018 [VIDEO]

A few weeks ago, PowerObjects enjoyed the distinct honor of being a Premier Sponsor at Dynamics Communities’ Dynamics 365 User Group Summit in Phoenix. We had a great time chatting with existing clients, meeting prospective clients, and sharing knowledge and insights with colleagues, partners, and users from all over the globe. The annual Summit always makes for an exhausting week, but it is also incredibly rewarding, and this year was no exception. In addition to sponsoring the event, running the PowerObjects booth, talking to literally thousands of people, sharing our own journey to the cloud, and handing out tons of swag, the 21 PowerObjects team members hosted several workshops, demonstrated for crowds large and small the power and potential of Microsoft Business Applications, and showcased tons of the creative ingenuity for which we’re known. Please enjoy this video recap of our week in Phoenix!

The CRM Minute: 5 Key Office 365 Integrations for Dynamics CRM [VIDEO]

Small and medium sized businesses often face challenges with managing infrastructure and IT staffing. Oftentimes, those organizations think that CRM might not work for their needs. What you may not know, is that Microsoft's cloud does all of this for you with their subscription based model.  With the subscription platform, you don't have the large up front costs of an on-premises environment. Not only that, but you can take advantage of many integrations between Office 365 and Microsoft Dynamics CRM. Today, we'll be taking a closer look at five key Office 365 integrations for Dynamics CRM Online. These are excellent features that small businesses can take advantage of to increase productivity and more!

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Additional Resources for Office 365 Integrations

PowerObjects Investigates: Is Life Really Easier in the Cloud?

At PowerObjects, one of our guiding principles is to Live the Technology. That ideal has helped us become a leading Global Systems Integrator for Microsoft Business applications through the lens of Microsoft Dynamics 365. This has kept us busy at work helping customers achieve their Cloud vision. So, what’s next for us? Well, we set our sights on the skies, sort of, as we make our own move to the Cloud.

PowerObjects is migrating our existing on-premises Dynamics platform to Dynamics 365 Online. We’ve always said that we are our BEST case study for Dynamics success, and by taking advantage of the robust online features, marketing automation capabilities, and reporting functionality (just to name a few), our goal is to prove even further how passionate we are about Dynamics 365 as a business application.

You might be wondering why now? Haven’t they always been in the Cloud? What’s the business benefit for us making this migration? Well, this interactive microsite is designed to not only share our story with you every step of the way, but to show you how important our Proven Process is for delivering a successful Dynamics project. All while being completely transparent about the challenges that come with an upgrade for any organization, no matter what their background.

Follow us on our migration journey in our interactive microsite here. We’ll be providing updates, behind the scenes peeks into the progress, and insight into both the highs and sometimes lows of an implementation. We hope you enjoy our story and that it inspires your organization to consider a move to the Cloud!

Happy D365’ing!

Our Takeaways from the Housing Technology Conference and Executive Forum 2018

The PowerObjects team of Dynamics 365 experts hit the expo floor last week in Oxford for the 2018 Housing Technology Conference and Executive Forum. The event brings senior level IT and business practitioners in one place to experience presentations from housing providers and IT suppliers as well as network with senior housing professionals.

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This was PowerObjects' second year sponsoring the event and it's quickly become one of our favorites to attend because of the insightful conversations we had on the floor about the challenges facing many housing associations in the UK. Here are three key takeaways we had from the event.

1. The Digital Transformation Wave Isn't Coming, It's Already Here

The way customers interact with businesses has changed. The popularity of social media and mobile gives you the opportunity to interact with customers more frequently and more importantly, more effectively, personalizing and contextualizing the messages you deliver to them. However, in order to do so, you need the right systems and processes in place.

While CRM's role in an organization remains significant, today the focus has changed. It's now about generating revenue by better serving and supporting customers on their journey, from acquisition to advocacy. As a result, organizations are exploring new, next generation, omni-channel CRM solutions that support them to innovate and differentiate for customers where it matters most. Basically, you need to provide your customers with an end-to-end solution to manage this digital wave of transformation seamlessly.

2. Organizations Need a Robust Technology Platform

We know, we know. Big surprise that we are advocating a Dynamics 365 platform for housing associations to start their digital transformation, but Dynamics does offer a solution that encompasses all parts of your business. PowerObjects' integrated housing solution harnesses the power of the Microsoft Cloud to drive digital transformation in the sector. It reduces costs through automated business processes and more efficient operational developments. This enables a self-service channel-shift that improves the customer experience, and helps housing associations manage growth on a technology platform that can easily be adapted to on-going changes in the sector. It doesn't get more robust than that!

3. Advocating for Dynamics 365: We're ready to get to work!

Built on Microsoft Dynamics 365 technology, our housing solution manages the challenges of customer services for housing associations. It covers things like scheduling repairs and maintenance, providing a Unified Service Desk for contact centres or having more integrated back-office processes, including asset and housing management with front-office functionality for property sales and tenancy management. It does it all, and we are ready to spread the word! Let our team give you a demo, you'll see exactly how powerful Dynamics really is.

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To learn more about our housing solutions, reach out to us and request a free demo of the solution from one of our housing solution specialists.

Happy D365'ing!

Don't Miss Out On What Our CSP Program Has to Offer

In this blog you will learn how PowerObjects' CSP Program can help you get more out of Dynamics 365 and your Microsoft Cloud licenses! We interviewed Cecilie Norgaard, Microsoft Cloud by PowerObjects Program Director, to get the high level details on everything you need to know.

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What is the CSP Program? Why do we have it?
CSP stands for Cloud Solution Provider, and it’s a Microsoft licensing program, that allows partners, like PowerObjects, to resell Microsoft Online licenses (Dynamics 365, Office 365, Azure, etc.). PowerObjects decided to become a CSP so that customers would have one place to go for all of their Dynamics 365 needs, from licensing, to implementation, education, add-ons, support, etc. We also support Office 365 and Azure.

What types of companies are a good fit for this program?
Any company whose Office 365 is located in the US, UK, or Canada and is either currently purchasing licenses directly from Microsoft, or any new customer to Office 365 or Dynamics 365. We also have a special license, only available through CSP, for customers who need under 25 Dynamics 365 for Sales licenses, or 50 Dynamics 365 for sales or customer service licenses. Customers that are purchasing through an EA (Enterprise Agreement) would not be a good fit

Does the CSP Program have any relationship to our four pillars? If so, explain which ones.
Well, licensing is the base of the software. In order to get the software, you need a license. So in that way, it relates to all of them!

What are the benefits of being in the CSP Program?
1. Ability to bundle all your Dynamics 365 licenses and Cloud subscriptions
2. Keep it simple by centralizing all of your billing through PowerObjects
3. Break and fix support provided by the largest Dynamics 365 support desk outside of Microsoft
4. Full access to PowerObjects’ PowerPack add-ons
5. Discounts on PowerObjects’ world-class public educational offerings

Why are we the best seller/supplier/partner for CSP in the world?
We provide that extra customer service and benefits! Customers particularly enjoy the free PowerPack add-ons and the discounts we provide on our education offerings. They also like that they can reach out to the PowerObjects billing team with any questions or issues and get a quick response.

Can you describe the process in detail? If I were to order today what would the steps look like.
1. Send you (customer) a quote, to ensure the licenses are agreed upon before proceeding
2. Sign CSP agreement, stating that we can bill you for licenses
3. Accept the reseller invitation, in your Office 365 environment (if you have one, or we can set one up for you, if you’d like)
4. Ask you to log into our PowerCare portal to add your credit card (if paying by credit card)
5. Add licenses to your account
6. Cancel existing Microsoft licenses (if applicable)
7. Show you how to log into our PowerCare portal, to add/remove licenses from your subscription going forward

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There you have it, everything you need to know about the CSP Program! For more information on how you can get more out of your Dynamics 365 and your Microsoft Cloud licenses click here. Remember that no matter where you are in your Dynamics 365 journey we are here to help you get more out of your investment.

Happy Dynamics 365'ing!

D365 In Focus: How Microsoft Keeps Your Dynamics 365 Data Safe and Secure [VIDEO]

Over the last few years we have seen a trend of businesses moving to the Microsoft Cloud. However, there are still many businesses out there that are a little apprehensive about making the switch. In this Dynamics 365 In Focus video, Venkat will answer some of your biggest questions about Cloud security and how Microsoft keeps your Dynamics 365 data safe and secure. Want to make your Cloud security a priority? Join our webinar with PowerObjects customer, Ken Kelly of Kelly Roofing, where we'll discuss privacy of data and the Microsoft Cloud in depth.

Financial Services Event Roundup: GDPR & PSD2 Regulations Webinar Panel, Microsoft Cloud Workshop

In a world where technology seems to change faster than we can keep up, and where regulations impact how we use it, keeping abreast of the latest industry trends is critical. As a leader in offering end-to-end Dynamics 365 solutions for the financial services industry, we are committed to giving you the information you need to make smart business decisions. Join us for two upcoming events and keep ahead of pressing issues in financial services.

[Webinar] GDPR, PSD2 and the Opportunity to Strengthen Customer Relationships

October 5th, 2:00 pm GTD

Join industry leaders from One Connected Community, Civilised Bank, OakNorth, Metro Bank, Nordea & Nationwide as they discuss industry regulations and how they impact businesses in the financial sector. Specifically, webinar panelists will discuss The General Data Protection Regulation (GDPR) and the Payment Services Directive 2 (PSD2), two regulations designed to create trust between financial institutions and the people they serve.

Industry experts from PowerObjects and Microsoft will also be on the webinar to talk about how platforms such as Dynamics 365 can provide the foundation for strong customer relationships, while adhering to regulatory standards.

Topics will range from how data sharing impacts new business models, how open banking impacts customers, and how to handle data protection when third parties have more access to customer data than ever.

Learn More and Register

Microsoft Cloud Workshop: Driving High-Performance Customer Service in Financial Services

October 20, 9:00 am – 2L00 PM UTC

Join PowerObjects and Microsoft for an in-person workshop to explore how innovative omni-channel approaches to customer care can help you retain existing customers and acquire new ones. Discover how Microsoft Cloud technologies including Dynamics 365, Azure, Business Intelligence, and analytics can help your organisation secure customer retention.

Topics will include financial services industry trends, using segmentation to help you foster exceptional customer service, and how the Microsoft Stack can power high-performance customer service.

This free event includes coffee, lunch, and networking with other industry leaders.

Learn More and Register

Happy Dynamics 365'ing!

Video Case Study: Blue Cross Blue Shield of Kansas City and the Microsoft Cloud [VIDEO]

Blue Cross Blue Shield of Kansas City worked with PowerObjects to road map a Microsoft Dynamics CRM Cloud Solution that could scale to the whole organization. Blue KC needed to modernize their CRM and automate business processes. Learn more about their CRM journey in this video case study.

Happy CRM'ing!

The CRM Minute: Choose PowerObjects to be your Cloud Solution Provider [VIDEO]

This year gave us Microsoft Dynamics 365, Microsoft’s latest advancement in innovative business solutions. It combines what we currently know as Dynamics CRM and Dynamics AX with a cloud-based system to streamline data management and integration with Office 365. “Cloud-based system you say?” Here’s Cecilie, our Director of CSP (Cloud Solution Provider), to tell you more!

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Let’s face it. Nobody likes navigating multiple contracts, companies, partners, and payments and it can be frustrating when you don’t know who to contact for support. Instead of having all of your information scattered in different places with different people, consolidate all your needs with PowerObjects as your Cloud Solution Provider (CSP).

Eliminate all the hassle with a solution that bundles your CRM licenses, solution, support, education, and more—all with the #1 Microsoft Dynamics 365 Partner in the world. No matter where you are in your CRM journey – whether you have bought your licenses or are looking to buy them, with Microsoft Cloud by PowerObjects you will get more out of your investment.

Happy CRM’ing!

Additional Resources

The CRM Minute: PowerObjects is the Gold Medal Champion of Cloud Solution Providers [VIDEO]

With a Microsoft Cloud by PowerObjects subscription, you get to bundle your CRM, Cloud services, support, and educational training. When you partner with PowerObjects as your Cloud Solution Provider, you will not only have an award winning team managing your Cloud subscriptions, you will also receive great value adds you can’t get anywhere else! Hear from Cecilie, our Microsoft Cloud by PowerObjects Program Director, about the service.

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The thing is, nobody likes navigating multiple contracts, companies, partners, and payments. It’s frustrating when you don’t know who to contact for support. Instead of having all of your information scattered in different places with different people, you can now consolidate all your needs in one place, with PowerObjects as your Cloud Solution Provider (CSP).

Eliminate all the hassle with a new solution that bundles your CRM licenses, solution, support, education, and more—all with the #1 Microsoft Dynamics CRM Partner in the world. And we aren't just tooting our own horn about that part. We just won the 2016 Microsoft Dynamics Global Reseller of the Year award.

With three levels of tiered offerings to best fit your business needs, no matter where you are in your Dynamics CRM journey – whether you have bought your licenses or are looking to buy them -  with Microsoft Cloud by PowerObjects you will get more out of your investment.

Additional Resources