In the second of our two-part Microsoft Power Virtual Agents series, we examine the difference between Chatbots and Intelligent Chatbots, and how AI can elevate chatbot capabilities and improve user experience.
Watch this video to learn how our Adoption and Sustainment team helps clients with product training, process training, and change management.
Watch this video to learn more about our Dynamics 365 education offerings and how PowerObjects can help your organization succeed!
In this D365 In Focus, Latoya discusses the challenges organizations face when implementing Dynamics 365 and how a PowerObjects custom training can help.
In this Dynamics 365 In Focus video, Change Management Consultant, Emily, shares the three tools that we use to assess change readiness.
As a sponsor of last week's Focus 2018 user group conference in Indianapolis, PowerObjects is proud to have sent a number of speakers to present on all things Dynamics 365.
Our Dynamics 365 University offerings focuses on out-of-the-box features and functionality training to help bring success to your system implementation.
PowerObjects is once again preparing to host a Citizen Developer training! In this blog, see what real customers had to say about their training experience.
The Dynamics 365 July 2017 Update has loads of exciting new features and enhancements for CRM, which makes it difficult to pick a top ten. We’ve done our best to highlight the best new features and enhancements. As we see more previews, we’re preparing blogs and webinars with all that we know so that you […]
Customizable Learning Paths for Dynamics 365 let you to deliver user guides and videos right to employees while they are working. Learning Paths have the potential to transform tasks like user acceptance testing, classroom training, self-paced learning, and on-boarding new employees for your organization, all while saving time. So what can you do with Learning […]
Education is one of PowerObjects' four pillars because we know that when your team has the knowledge necessary to complete their jobs, then and only then can CRM success happen! In today's The CRM Minute, hear a few tips about planning your CRM training from Deb, PowerObjects' education superhero. Also, make sure to check out our […]
Your CRM system is only as valuable as the data that you have in it, and as you begin your Dynamics 365 implementation it's important to define the KPIs that are important for your business and the behaviors that drive them. That means it's critical to train users to access their CRM information. In today's episode of The CRM Minute, […]
Do you want to brush up on best practices and topics that affect CRM administrators and pro-users of Dynamics 365? If so, head over to The CRM Book to explore the following topics: Business Administration Everyone wants to rest easy, knowing that their CRM data is safe and secure. Learn how to make your platform […]
To end this year armed with the CRM knowledge you need to make 2017 a soaring success, make sure you are in-the-know about the latest and greatest updates on Microsoft Dynamics 365. To make it easy for you, we've put together of list of 3 CRM for Dynamics 365 resources that you can dive into […]
New year, new CRM skills! At PowerObjects, we are passionate about CRM for Dynamics 365 training and education because we know that setting a solid foundation for CRM success starts with training. If you are new to CRM, there’s no better way to start your journey than with a Boot Camp from PowerObjects! Let’s hear […]
With the latest version of CRM for Dynamics 365, Microsoft has introduced a new feature called Learning Paths. This service allows users to explore some pre-defined areas of CRM at their own pace and from within Dynamics 365. The CRM Learning Path in Dynamics 365 are tailored for different user roles, so a salesperson, for […]
PowerObjects is putting on a nine-session series of Microsoft Dynamics 365 educational webinars that will cover a range of topics from apps, to design, to what's staying the same. Although change can sometimes be daunting, this is not one of those times – this update will make your CRM journey even better! And as a […]