The CRM Minute: How to Become a CRM Tech Support Superhero [VIDEO]

If you're about to dip your toes into the world of CRM for Dynamics 365 tech support and you're feeling a tiny bit overwhelmed, have no fear, Derek is here! Hear from our Senior IT Manager on what it takes to be a CRM tech support superhero with our online course, Effective Strategies for CRM Tech Support in today episode of The CRM Minute.

Now that Derek has calmed all your fears, make sure you sign up for Effective Strategies for CRM Tech Support today to get started on the path to some seriously awesome CRM support skills.

Happy CRM'ing!

The CRM Minute: Four Marvelous Methods for Getting Data Out of CRM [VIDEO]

Your CRM system is only as valuable as the data that you have in it, and as you begin your Dynamics 365 implementation it's important to define the KPIs that are important for your business and the behaviors that drive them. That means it's critical to train users to access their CRM information. In today's episode of The CRM Minute, hear from Juliana on how the CRM U Online class, Getting Data Out of CRM, can help!

This course is great for any user of Dynamics 365, but especially managers, because not only will they be able to use the tools but also to find which tool is most appropriate for the KPIs you're looking to measure. Go ahead and register for the Getting Data Out of CRM course and be sure to check out the education page in our website for additional training offerings.

Happy CRM'ing!