Top 5 Ways to Save Money with Dynamics 365 Training

Education is one of PowerObjects’ four pillars for a reason.  We believe that if we’re going to provide service for a product that touches every part of your business, we owe it to you to have training that allows your company to understand the product.  That’s why PowerObjects remains one of the only Microsoft Partners for Dynamics 365 to provide educational services.  In fact, on more than one occasion, we’ve seen competitors refer clients to us for training because they recognized the value of education but couldn’t provide it.  That all said, here’s the top five ways spending money on training for Dynamics 365 will actually save money.

  1. You won’t need to reinvent the wheel. Training is critical to ensuring users know how to use the new system you’re investing in.  However, it’s not just about training; it’s about the right  That’s why we offer Prepare to Train courses.  This course is designed to create resources within your business who understand not only the Dynamics 365 environment, but they also know the best practices for end-user training so your company can make the most of your investment.  This trainings value comes in the form of improved soft skills so your trainers can better connect with the people they’re training.  Furthermore, we’ve designed countless trainings, so our team of trainers already know what works and what doesn’t.  This sort of training saves training development time, as well as training time through efficient practices – that saves money.Recommended Training: Prepare to Train 
  1. Save your project from scope creep. At PowerObjects, we often recommend your key stakeholders attend a Boot Camp early into the project planning phase.  This is no mistake.  Your team may or may not understand the project and it’s capabilities, but when upgrading and transitioning to a new software, it’s important your team knows what it can do before we start to build it.  Otherwise, when your team learns of capabilities later in the project, it leads to new project requests which can cause project scope creep which increases project hours.  Save money by starting with Boot Camp.Recommended Training: Boot Camp

 

  1. Maximize your Dynamics365 environment for your needs. Dynamics 365 can do so much, but your developers don’t always have time.  Investing in Citizen Developer training will teach your CRM Administrators how to build out and customize parts of your environment without code.  With the cost of developer dollars these days, this will save your business some serious dough!Recommended Training: Citizen Developer

 

  1. Accurate reporting. You’ve been using your Dynamics 365 training to encourage active use by end users, but do you know how to use the data they’ve created to further your business needs?  This is where Business Intelligence Wizard comes into play.  By training the correct resources in advanced reporting methods through Dynamics 365, you’re likely to see efficiencies and areas which can be improved across your company.  This kind of reporting tells you exactly what to keep and what to change to ensure your company is making smart business decisions each and every day.Recommended Training: Business Intelligence Wizard

 

  1. User Adoption. This will pretty much always be the most important reason to invest in Dynamics 365 training services.  Failed user adoption one of the leading causes of failed implementation and upgrade projects.  You can spend all you want custom building your very own luxury car.  It may drive perfectly, but if give the keys to a ten-year-old and tell them to drive, it’s probably going to crash and burn.  Why?  They don’t know how to use it!  Dynamics 365 training is vital for this same reason: if everyone from admin to developer to end user knows how they’re expected to use Dynamics 365, you’ll see success.  If they don’t, they won’t.  That’s why we offer custom training plans for any business with our Learning Consultants and Change Management training services for Dynamics 365.

    Recommended Training:
    Custom Project-Based Training

 

Have questions about training services for Dynamics 365?  Contact us!  Happy Dynamics 365'ing!

PowerObjects' Dynamics CRM 2016 Update Webinar Series

The Microsoft Dynamics CRM 2016 Spring Update is upon us and it comes with many cool new enhancement and features. Get the full low down on all things Spring Update in our CRM 2016 Update webinar series hosted by members of the PowerObjects Education team.  The series features six webinars that cover everything from what's new with field service capabilities to portals to mobile features. Check out links below to register or view webinar recordings.

What's New in CRM 2016 Update 1 – View Webinar On Demand

This spring, Microsoft releases CRM 2016 Update 1 for both CRM Online customers and on-premises customers. This short session features mostly live demonstration, which will allow you to preview the new features as the user will experience them. This webinar will help you start to think about the impact this update will have on your organization including what new features you may want to deploy, the customization effort, the impact on employees, and the training effort.

Field Service Enhancements in Spring 2016 – View Webinar On Demand

This spring, Microsoft releases CRM 2016 Update 1 for both CRM Online customers and On-premises customers.  This session will focus on enhancements to the Field Service capabilities released in late 2015 through this spring. CRM 2016 introduced the Interactive Service Hub offering a very interactive experience with multi-stream dashboards and new Forms. Field Service provides a significant enhancement for Service with its robust scheduling engine, resource skills and characteristics, agreements, managing products and services and much more. The spring release offers for online customers' additional enhancements and complements the new Project Service. Through PowerObjects CRM University, we offer customer service boot camps covering these functionalities in depth as well as Unified Service Desk (USD).

Introducing Project Service in Spring 2016 – View Webinar On Demand

This spring, Microsoft releases CRM 2016 Update 1 for both CRM Online customers and on-premises customers; however, the Project Service capability is only available for CRM Online at this time. Through live demo, this session will go through an overview of the Project Service feature within Microsoft Dynamics CRM including quoting and estimating projects, creating and resourcing projects, managing time-entry, invoicing and actuals.

The Relevance Search Preview in Spring 2016 – June 27, 2-3pm CT

This spring, Microsoft releases CRM 2016 Update 1 for both CRM Online customers and on-premises customers. Simultaneously, Microsoft is offering a public preview of a new feature called Relevance Search. This is an update of the Global Search capabilities, which will improve the search experience for all employees.  The search will now go beyond an exact match of a string of characters. Sign up for this webinar to find out more!

What's New with Mobile in Spring 2016 – June 29, 2-3pm CT

This spring, Microsoft releases CRM 2016 Update 1 for both CRM Online customers and On-premises customers. This session will focus on enhancements to the existing mobile capabilities released to date. The spring release includes Offline support leveraging Azure services, CRM configuration, and profiles for managing sync behavior and segmentation rules. We will also review the enhancements and support for Mobile Application Management with Microsoft Intune.

Are you unable to attend these webinars live? Don't worry! We will have all webinar recording posted on our Webinars on Demand page.

The PowerObjects Education team provides public training offerings such as CRM boot camps, advanced administrator training, and developer training.  If you are interested in going deeper with new features, visit our events page to sign up for hands-on trainings.

Happy CRM'ing!

Top 5 Ways to Save Money with Dynamics 365 Training

Education is one of PowerObjects’ four pillars for a reason. We believe that if we’re going to provide service for a product that touches every part of your business, we owe it to you to have training that allows your company to understand the product. That’s why PowerObjects remains one of the only Microsoft Partners for Dynamics 365 to provide educational services. In fact, on more than one occasion, we’ve seen competitors refer clients to us for training because they recognized the value of education but couldn’t provide it. That said, here are the top five ways spending money on training for Dynamics 365 will actually save money.

  1. You'll become more efficient. Time is money, as they say.  Spend your time wisely by utilizing Project Service Automation tools for Dynamics 365.  You'll be able to track all the mission critical details of a project in one location saving valuable money - 'er, time.  You'll save time in more places than just that.  You'll also save time by being able to accurately schedule resources and assess costs.  It's a real game changer.

    Recommended Training: Project Service Automation

 

  1. Save your project from scope creep. At PowerObjects, we often recommend your key stakeholders attend a Boot Camp early into the project planning phase. This is no mistake.  Your team may or may not understand the project and it’s capabilities, but when upgrading and transitioning to a new software, it’s important your team knows what it can do before we start to build it. Otherwise, when your team learns of capabilities later in the project, it leads to new project requests which can cause project scope creep which increases project hours. Save money by starting with Boot Camp.

    Recommended Training:
    Boot Camp

 

  1. Maximize your Dynamics 365 environment for your needs. Dynamics 365 can do so much, but your developers don’t always have time. Investing in Citizen Developer training will teach your CRM Administrators how to build out and customize parts of your environment without code. With the cost of developer dollars these days, this will save your business some serious dough!

    Recommended Training:
    Citizen Developer

 

  1. Accurate reporting. You’ve been using your Dynamics 365 training to encourage active use by end users, but do you know how to use the data they’ve created to further your business needs? This is where Business Intelligence Wizard comes into play. By training the correct resources in advanced reporting methods through Dynamics 365, you’re likely to see efficiencies and areas which can be improved across your company. This kind of reporting tells you exactly what to keep and what to change to ensure your company is making smart business decisions each and every day.

    Recommended Training:
    Business Intelligence Wizard

 

  1. User Adoption. This will pretty much always be the most important reason to invest in Dynamics 365 training services. Failed user adoption is one of the leading causes of failed implementation and upgrade projects. You can spend all you want custom building your very own luxury car. It may drive perfectly, but if you give the keys to a ten-year-old and tell them to drive, it’s probably going to crash and burn. Why? They don’t know how to use it! Dynamics 365 training is vital for this same reason: if everyone from admin, to developer, to end user knows how they’re expected to use Dynamics 365, you’ll see success. If they don’t, they won’t. That’s why we offer custom training plans for any business with our Learning Consultants and Change Management training services for Dynamics 365.

    Recommended Training:
    Custom Project-Based Training

 

Have questions about training services for Dynamics 365 or need to bring a trainer to your location? Contact us!

Happy Dynamics 365'ing!