PowerObjects Blog

for Microsoft Business Applications

Featured BLOG POST

Archive for Category: Social CRM

linkedin for lead gen
Dynamics 365

Using LinkedIn for Lead Gen in Dynamics 365

Here's how to leverage the Microsoft Dynamics 365 Connector for LinkedIn Lead Gen Forms to sync your Sponsored Content Leads in Dynamics 365.

Read More
Dynamics 365 Sales

D365 In Focus: LinkedIn Sales Navigator and Dynamics 365 Integration [VIDEO]

In today's Dynamics 365 In Focus, our Director of Solution Design talks about the LinkedIn Sales Navigator and how it integrates with Dynamics 365.

Read More
Dynamics 365 Field Service

4 Channels You Must Add to Your Omni-Channel Customer Service Strategy

Customers expect a seamless and consistent experience across the growing number of channels they are using to interact with companies. What we at PowerObjects are seeing in the marketplace, is that although organizations promote that they support a multi-channel or Omni-channel service model, in reality, very few actually do and most have siloed business units […]

Read More
Twitter Feed on a Dynamics 365 Dashboard
Social CRM

Tweet Tweet: Display Your Twitter Feed on a Dynamics 365 Dashboard

Does your company have a Twitter account? While Twitter is a great way to connect with your customers and partners, it can also be a great way for your employees to see what your company is presenting to the outside world. Since Dynamics 365 is one of the first places many employees start their day, displaying […]

Read More
How to Use LinkedIn to Fill Your B2B Marketing Funnel
Dynamics 365 Marketing

How to Use LinkedIn to Fill Your B2B Marketing Funnel

Feeling the struggle of generating leads through digital marketing? You're not alone and we're here to help! Because potential customers are constantly bombarded with digital ads, to stand out and get the results you're looking for, you're going to have to pay to play. Sites like Google, Facebook, Twitter, LinkedIn, and Bing all make their […]

Read More
Newsletter
Social CRM

Flashback Friday: A Brief History of the PowerObjects Newsletter

In a world where your inbox is flooded with monthly newsletters, one newsletter stands alone. It's fun! It's informative! It's the PowerObjects Newsletter, also known as, CRM News You Can Use. We've been sending out a monthly newsletter to our customers for a long while now. Featuring Dynamics CRM news and updates, tips and tricks, […]

Read More
Social CRM

Monday Media Madness! Added Media and Other New Features in Microsoft Social Engagement

What we can't capture in words, we can sometimes convey through imagery. Now, in Microsoft Social Engagement (MSE), we can do both! Along with a slew of other product enhancements that have been introduced to the platform, the ability to include media with published posts on Twitter and Facebook has made engagement with customers all […]

Read More
Addons

A New (CRM) Hope: 12 Reasons You Need PowerPack Add-ons for Marketing Automation

Our PowerPack add-ons for marketing automation will set you on the right path to becoming a marketing automation master.

Read More
Following Records in Microsoft Dynamics CRM 2013
Social CRM

Following Records in Microsoft Dynamics CRM 2013

With it being Halloween, the other day I heard the 80's classic "Somebody's Watching Me" by Rockwell. Naturally it made me think of the "Follow" feature in Microsoft Dynamics CRM 2013. Record following is part of the social features of CRM 2013. When you follow a record, activity surrounding that record is presented to you […]

Read More
Configure Microsoft Dynamics CRM Online With Yammer
Social CRM

Configure Microsoft Dynamics CRM Online With Yammer

The integration between Microsoft Dynamics CRM and Yammer is now available for Microsoft Dynamics CRM Online customers. This blog describes the steps to set up and configure the integration for your organization. In order to do this, you must already be a Yammer Enterprise customer. Connecting Microsoft Dynamics CRM Online with Yammer After a Microsoft […]

Read More
The Microsoft Dynamics CRM and Yammer Integration
Social CRM

The Microsoft Dynamics CRM and Yammer Integration

It was announced at YamJam'12 and made clear in the Microsoft Dynamics CRM Statement of Direction that CRM will have a much deeper integration with Yammer. This is really exciting news on many fronts. But it's most important to realize that most organizations will likely replace the current Activity Feeds capability with the expanding Yammer […]

Read More
CRM 2011 - Adding Activity Feeds to the Dashboard
CRM 2011

CRM 2011 - Adding Activity Feeds to the Dashboard

If you haven’t experimented with the Activity Feeds in CRM 2011 yet, they bring the concept of “social CRM” into your workplace. With activity feeds you can follow various records you are interested in and get updates posted to your wall. Some of the updates can be configured to appear automatically (for example: post an […]

Read More
How to Use the Microsoft Outlook Social Connector in CRM 2011
CRM 2011

How to Use the Microsoft Outlook Social Connector in CRM 2011

The Microsoft Outlook Social Connector is a feature of Microsoft Outlook that combines ‘business and personal’ updates of all of your contacts across Outlook, Facebook, LinkedIn & Windows Live in a centralized location. In this post, we'll explore how to use the Outlook Social Connector in CRM 2011. Why is this important for Microsoft CRM clients? […]

Read More
Microsoft Dynamic CRM 2011 Activity Feed Part 2 – Working with Activity Feeds
Social CRM

Microsoft Dynamic CRM 2011 Activity Feed Part 2 – Working with Activity Feeds

As promised folks, here is a follow-up to Microsoft Dynamics CRM 2011 Activity Feed, Part 1 – Getting Started post. This second part looks more into the functionality of the solutions as well as demonstrate a couple neat things you can do. Let's jump right in….. Once you have selected all the entities you would […]

Read More
Microsoft Dynamics CRM 2011 Activity Feed, Part 1 - Getting Started
CRM 2011

Microsoft Dynamics CRM 2011 Activity Feed, Part 1 - Getting Started

Did you hear? Microsoft Dynamics CRM 2011 Update Rollup 5 was released last week. We live and breathe Microsoft Dynamics CRM here at PowerObjects so it is no surprise that this big news.One of the cool new features is the much anticipated Microsoft Dynamics CRM Activity Feed. What is the Activity Feed? Activity Feed is […]

Read More
Microsoft Dynamics CRM 2011 vs Salesforce Part 1
Dynamics 365 Sales

Microsoft Dynamics CRM 2011 vs Salesforce Part 1

Well I guess we should be flattered!! Was just looking at a new Salesforce campaign today and it is aimed directly at Microsoft Dynamics CRM. I'm sure there are a number of reasons to single out MSCRM, but bottom-line I think they are worried about us deflating their cloud. I for one say let the […]

Read More
Featured BLOG POST