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Archive for Category: Power Virtual Agents

Power Virtual Agents

Power Virtual Agents: Making Chatbots Intelligent

In the second of our two-part Microsoft Power Virtual Agents series, we examine the difference between Chatbots and Intelligent Chatbots, and how AI can elevate chatbot capabilities and improve user experience.

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Dynamics 365 Customer Service

When Artificial Intelligence Fuels More Personal and Efficient Customer Interactions

In part three of our three-part series on customer service, we discuss how Microsoft’s Artificial Intelligence Technology can help organizations improve customer service delivery.

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Power Virtual Agents

Power Virtual Agents: Taking the Chatbot Game to the Next Level

In the first of our two-part series dedicated to exploring Microsoft Power Virtual Agents, we discuss what Power Virtual Agents is and what it can do.

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