Prior to the Wave 1 2020 release, the allocation of charges capability was available only on the Purchasing side of F&O processes. In this blog, we’ll review the Current State process and share some exciting news about Future State process.
PowerObjects was named Microsoft’s global 2020 Proactive Customer Service Partner of the Year and a Finalist for 2020 Financial Services Partner of the Year!
Microsoft recently announced that January 14, 2020 is the last day it will support Windows 7. Read this blog for what you need to do about this change!
Earlier this year, Microsoft announced that February 29, 2020 is the last day it will support legacy versions of Dynamics 365 for Field Service.
ScreenMeet is a cloud-based remote support tool designed to integrate seamlessly into Dynamics 365.
Driving High Performance Customer Experiences in Financial Services Last week PowerObjects hosted a Financial Services Customer Experience Symposium in New York City. The goal of the event was to bring together thought leaders to present and discuss the importance of customer service and the ways in which financial services organizations can improve customer experiences. The […]
For those of you who use our free, online resource, The CRM Book, prepare to get excited! The CRM Book has been updated to now include Dynamics CRM 2016 content. The content of the book covers topics ranging from the basics of using Dynamics CRM to the more advanced topics of administering and extending CRM. […]
Here at PowerObjects, we promote Dynamics CRM education to empower users to get the most out of Dynamics CRM, offering training on everything from user basics to advanced topics. Included in this focus, are our Webinars. DID YOU KNOW that we record all of our webinars and then put them up on our website so […]
Welcome, readers, to our Why CRM blog series! We recently launched a new website aimed at answering basic questions around customer relationship management (CRM) software called "Why CRM." The concept behind Why CRM is simple. We believe that CRM offers solutions for countless common business problems, but more often than not, people start shopping for […]
As much as we all love what we do here at PowerObjects, sometimes you just have to cut loose and party, which is exactly what we all did last night at our annual company holiday party! This year's event was held at local venue Pinstripes. There was bowling, bocce, and more tasty food than you could […]
The Super Bowl may be over, but that doesn't mean the fun is! For all of you Fantasy Football lovers, your favorite sport game is about to “touchdown” in your office! FantasySalesTeam, from Microsoft, a new feature part of Microsoft Dynamics CRM Online Professional and Enterprise editions, has been released for previewing. What is FantasySalesTeam and what […]
2015 is finally over, which means we've published a lot of blogs this past year. We thought we'd take the time to give you the rundown of the top ten most popular blogs our readers checked out in 2015. Let us just say that you all have excellent and varied tastes, and we love it! […]
At a high level, Microsoft Dynamics CRM 2016 focuses on productivity tools; predictive analytics with machine learning intelligence; offline capability and simplified data collection with field control types for mobile users; and enhancements to the Service user experience. Additionally, CRM 2016 on-premises environments get access to many of the great CRM 2015 Online Update 1 […]