Amigos Library Services is a member-led and member-focused cooperative whose mission is to unite libraries for action and strength in service to their communities. A not-for-profit organization dedicated to serving libraries, their vision is that members will view Amigos as indispensable for strengthening their ability to serve their communities.

HCL-PowerObjects has been Amigos’ Dynamics CRM partner for nearly ten years, ushering in several Dynamics upgrades along the way. Most recently, we helped Amigos migrate from an on-premises version to Dynamics 365 online – a project that was delivered quickly and smoothly, largely because of the deep familiarity their PowerSuccess support engineer has with their system. The successful delivery is truly a testament to the value a single-point-of-contact support resource can bring to an organization.

In addition to their long-term engagement with our PowerSuccess support program, Amigos also benefits from several PowerPack add-ons – marketing automation tools they get from HCL-PowerObjects for free as PowerSuccess subscribers. And guided by their dedicated PowerSuccess engineer, Amigos is now exploring the capabilities of Microsoft’s Power Platform.

Read our Amigos Library Services case study to learn the full story and to find out what makes them say, “For an organization of just 23 people, where we don’t have an IT department but still want to have a CRM admin, working with HCL-PowerObjects is a perfect match.”