In this blog, we highlight a lesson learned when we used a Dynamics 365 Customer Engagement online data source connector, called Instance Web API, for Power BI reports.
Government organizations are somewhat unique in that they do not exist to sell to or service customers so much as to provide services to citizens. In today’s blogpost, we’ll explore this industry from a technology perspective. Enjoy!
Common Challenges in Government Agencies
To overcome those challenges, government agencies are exploring digital transformation. They are looking for a new approach to:
Not only can one connected platform streamline all these areas for Government, a rapid platform deployment can set the stage for agility, productivity, and insights now and far into the future.
PowerObjects is a holistic provider of services covering CRM, ERP, Power Platform, and everything in between. When Government entities choose Microsoft Business Applications as their one connected platform, they can handle anything that comes their way. Combining Office 365 with Microsoft Business Applications – like Power Platform and Microsoft Dynamics 365 – enables communication tracking and automation of all business processes. This technology solution provides transparency and accuracy every step of the way.
Dynamics 365 also enables direct connections and integrations with over 300 platforms so government organizations can really focus on customer and citizen centricity. This cloud-based ERP and CRM platform leverages artificial intelligence and powerful insights through the Power Platform. And you can now calculate rates with Dynamics 365 thanks to our Power Rates Calculator.
Custom apps, Microsoft tools, and virtual education are just a few ways we’re helping clients – in government and all other industries – tackle COVID-19 business challenges.