Watch this video to learn how your healthcare organization can leverage the Microsoft Healthcare Bot to transform patient experiences.
Smart manufacturing is the implementation of digitization to streamline processes, create efficiencies, and work smarter, not harder. Similar to Lean Manufacturing, Smart Manufacturing is taking efficiency to the next level to help organizations achieve success.
This is the third in a three-part series on Smart Manufacturing. In Part 1, we described the role smart manufacturing plays in delivering new services. In Part 2, we reviewed how smart manufacturing is optimizing digital operations. Today, we’ll discuss how smart manufacturing is transforming the workforce!
First, let’s consider what your customers want from your company – and by extension from your supply chain:
1. Accurate and timely information about supply. Affirmative responses in terms of when product will be available to ship is critical to winning that business. Anything less may cause your Customer to reconsider their buying decision and look to other sources of supply. These inquiries come in the form of:
Second, how is your company providing these answers – the access to information – and where is that information generated:
2. Your manufacturing and inventory resources need to provide this response to Customer Service Representatives, and by extension to Customers, in a real-time manner. Asking a CSR to drill into your ERP system to ‘divine’ these answers is fraught with peril. This requires a combination of the following:
Finally, how does a company Transform their Workforce to simplify and enable the provision and communication of this kind of information – throughout your company and customer-facing systems and personnel:
3. Mobility is key. Manufacturing and supply chain employees can experience an always-connected view through mobile apps and seamless integration with the back office.
4. Connections everywhere. Connect people with products and processes. Boost manufacturing and supply chain productivity by integrating people with intelligent mixed-reality devices, IoT-enabled machines, and AI-enhanced applications.
5. Integrated self-service portals for everyone from distributors to your employees to provide the same insight.
When technology makes it easier for your workforce to accomplish their job, the results are transformative. Not only are they happier workers, productivity reaches new heights and your customers see the value of working with you.
Read about more transformative changes for the manufacturing industry in our latest white paper: Transformative Changes Taking Discrete Manufacturing Into the Next Decade.
For discrete manufacturers who struggle to meet growing production demands and innovate with advanced technologies, we provide digital transformation that brings together people, data, processes, and things. PowerObjects is a leader in delivering Microsoft Business Applications solutions and Dynamics 365 workloads through unparalleled offerings of service, support, education, and add-ons. We help manufacturers leverage Microsoft technology to meet fast production demands, connect legacy systems, automate paper-based processes, and empower the people they work with.