Prior to the Wave 1 2020 release, the allocation of charges capability was available only on the Purchasing side of F&O processes. In this blog, we’ll review the Current State process and share some exciting news about Future State process.
Historically, the CRM workloads for Dynamics 365 contained Sales, Service and Marketing functionality as core or base system functionality. Recent functionality such as Field Service or Project Service were offered as apps or solutions that can be installed as required. There was not an option to exclude Sales, Service, or Marketing. For example, if an organization's only function was to manage incidents or tickets, and therefore had no use for Sales and Marketing, there was no way to only install the service module and turn off the sales or marketing functionality. Well, hold onto your hats folks because, with the July 2017 Dynamics 365 Update, all that's about to change.
Figure 1: Application Platform Separation – July 2017 Release
Application Platform Separation looks at extracting the Sales, Service and Marketing functionality from the core application into distinct app modules that can be installed independently of each other. This will be seamless to the end user and will not affect any functionality as available today for the Web, Mobile or Integrated Service Hub. The diagram below shows the changes for separating the Sales, Service and Marketing functionality form the Core CRM (or xRM Server).
Figure 2: The Sales, Service and Marketing functionality which were part of the core "CRM Solution" is not extracted as separate solutions, independent and outside of the xRM Server.
Why the Separation?
Separating out the application functionality from the platform provides several benefits:
Inside the Separation
So, how exactly is the separation done for extracting the application functionality from the platform? Here are a few highlights:
Figure 3: The Platform Stack without the Sales, Service or Marketing functionality
To learn more about the Application Platform Separation and many other new features of D365 July update, be sure to tune in to our nine-part webinar series – starting Tuesday, July 25! Register now.
Happy Dynamics 365'ing!